IT support Archives - The Lifestyle Blog

February 7, 2023February 7, 2023

Proactive Vs Reactive IT Support – Which One You Should Go For

Your business’s network health is something that should always be a priority. If your IT personnel fail to pay attention to the state of your network, your risk of infection increases signficantly. Proactive managed IT services in New York offer you peace of mind because they proactively prevent technical issues from becoming emergencies. Let’s discuss how proactive managed IT services differ from a more traditional “reactive” approach to these services.

What is Reactive IT Support?

Reactive IT support is the traditional break-fix solution. You only receive support when something goes wrong, such as if your network is down and wifi is non-existent. With reactive support, downtime happens because no one touches your network until something breaks down.

When a business relies on an IT support service that is reactive, they are leaving themselves open to other problems in the future. If a network issue arises, a reactive managed IT provider will have to spend time searching for the source of the problem. They may not be familiar with all of the different components involved in delivering internet and power to your business’s location. This can cause delays and frustration for both customers and employees.

What is Proactive IT Support?

Small to mid-sized businesses prefer proactive managed IT services in New York because they allow companies to avoid downtime and the cost associated with it. A proactive managed IT service provider will use advanced tools to monitor your network and systems, preventing issues from becoming problems that could shut down your IT infrastructure. Instead of focusing on just solving problems after they occur, this type of support can solve most issues before they affect your business.

Proactive IT support in New York is a great way to keep your small business from experiencing downtime. Scheduled maintenance services are a strategic management tool for preventing network downtime. A single hour of downtime across your company can cost thousands of dollars in lost productivity and revenue, and it’s much less expensive to prevent an issue than to fix it.

The Bottom Line:

So, which one you should choose? A proactive or a reactive IT support plan? The first one obviously seems the most logical choice for your business needs. An IT company that offers proactive support services is less stressful than one which only responds to emergencies. When you choose a proactive IT support solution, you’ll have more time to focus on the success of your business.

Disclaimer: This content is created and provided by a third-party online content writer on behalf of CompCiti and is for promotional purposes only. CompCiti does not take any responsibility on the accuracy of this article.

December 15, 2022

Tips For Compliance With The SHIELD Act

The Stop Hacks and Improve Electronic Data Security Act (SHIELD Act), passed by the New York Senate in mid-2019, is a law designed to prevent cyber-attacks.

The SHIELD Act New York requires businesses to create a “Data Security Program” that monitors and improves cyber-security. The Act also requires businesses to implement “reasonable safeguards” to ensure that private information is stored and erased safely, as well as to notify their customers of data breaches. Businesses will be fined if they fail to follow these requirements.

You must take steps to comply with the SHIELD Act if your business holds personal or private information about New York residents, regardless of where your business is located.

How Will the SHIELD Act Be Implemented?

The SHIELD Act requires that businesses in New York State notify people affected by breaches of their personal information. If a business violates this law, the New York Attorney General can enforce it in court. The Attorney General has three years to act on a violation if he or she becomes aware of it. Fines may be issued where a business fails to notify people affected by a data breach.

Who Is Required to Comply with the SHIELD Act?

The SHIELD Act requires that any person or business that owns or licenses computerized data containing private information of a New York resident must take several steps to ensure the security of that data.

Your Guide to Complying with the SHIELD Act:

In order to comply with the SHIELD Act, companies should implement a data security program that includes at least the following:

Organizations must implement a data security program that includes at least the following: train and manage employees in security practices and procedures; select service providers capable of maintaining appropriate safeguards, and require those safeguards by contract; adjust the security program in light of business changes or new circumstances.
Reasonable technical safeguards: Assess risks in network and software design; assess risks in information processing, transmission and storage; detect attacks or system failures; test procedures regularly.

Let CompCiti help you Complying with the SHIELD Act New York:

CompCiti can help you comply with the SHIELD Act New York by ensuring that your data is secure and protected. They will also ensure that your company meets all of the requirements outlined by this legislation. For any sort of IT support in New York, reach CompCiti at (212) 594-4374!

November 14, 2022

5 Reasons Your Law Firm Needs Managed IT Services

Technology can often be a low priority for law firms, but in today’s highly connected world, it’s important to be tech-savvy and safe. You want to find a solution before an emergency or problem occurs. Luckily, managed IT services in New York are readily available to solve any IT need you could ever face in your law firm.

Here are the top 5 reasons you should choose Managed IT Services for your law firm:

Enhanced Security:

Knowing how to use the basic functions on your laptop and phone isn’t the same as being an IT expert. That’s why it can be helpful to have managed IT services at your law firm. They’ll be able to act as your IT experts while you focus on what you do best—advising clients and solving legal problems.

Assurance of State-of-the-art Cybersecurity:

Network breaches and data leaks pose a grave threat to a law firm’s reputation. Lawyers are entrusted with confidential information by their clients, so it’s important that this information remains safe from exposure. Managed IT services providers can step in and handle cybersecurity on your behalf, assessing the potential for internal vulnerabilities and keeping an eye out for external cyber threats.

Improved Access to Information:

When you have a managed IT service in New York for your law firm, it’s easier to organize your business. Your IT service provider can set up remote access to files so that employees can get access to them outside of the office. They can also set up a cloud network that is secure so that employees can get to files on their laptops while they’re traveling.

Have Access to A Dedicated IT Support Team:

Managed services providers help law firms with more than just major IT issues, such as data breaches. They also help when it comes to the day-to-day IT matters that lawyers must deal with. Through their helpdesk service, managed service providers make sure that there are IT experts available to help lawyers resolve their everyday issues should they arise. By having a dedicated IT support team on hand at all times, law firms never have to worry about getting stalled by any minor issue that may arise.

Get Ahead of Regulatory Compliance Issues:

Law firms are often under heavy scrutiny from regulators, so it’s essential to have an IT provider who can keep you compliant with industry standards and best practices.

Call CompCiti today if you are looking for the best IT support in New York. Their team of experts can help you with all of your IT needs, no matter how simple or complex they might be.

Disclaimer:

This content is created and provided by a third-party online content writer on behalf of CompCiti and is for promotional purposes only. CompCiti does not take any responsibility on the accuracy of this article.

August 8, 2022

What Your Company Can Gain From Regular Penetration Testing

In the past few years, companies have had to switch from a traditional office-based work environment to a remote one. This has forced them to change their tech tools and communication platforms to make sure operations run smoothly. These changes increase the likelihood of cyber-attacks on the company.

To identify the weaknesses of your company and how hackers can take advantage of them, you can conduct a cybersecurity service like a penetration test. Listed below are some of the pros of regular penetration testing.

Recognize susceptibilities in your systems:

Systems are never totally secure. Any system that you implement may have a vulnerability. Penetration tests will allow you to find the vulnerabilities in your system before a damaging cyber-attack occurs to your company. You must determine how to fix the vulnerability after it is found.

Avoid financial losses:

Cyberattacks can cost businesses more than they realize. Bloomberg estimates that cyber-attacks will cost businesses over US$6 billion by 2022. With regular penetration testing and other cybersecurity services, you can prepare for an attack and reduce your losses.

Identify & manage risks:

Scheduling penetration tests on a regular basis allows you to identify the risks in all of your systems, including web applications and your network. You can use that information to determine the appropriate actions to take regarding those risks, such as accepting them, mitigating them, or transferring them.

Increase customer trust:

When choosing a business partner, it’s always important to look at a company’s reputation in the cybersecurity industry. No matter the industry, information security is important. By performing penetration tests and other cybersecurity services, your company can protect itself from cyberattacks and reassure customers by showing that you are constantly looking for ways to prevent such attacks.

Comply with Industry Standards and Regulations:

Penetration tests help you comply with industry-wide regulations, such as the Payment Card Industry Data Security Standard (PCI DSS), the Health Insurance Portability and Accountability Act (HIPAA), and the Federal Information Security Management Act (FISMA). These tests help you stay in line with these standards while avoiding hefty fines.

Would you like CompCiti to help you with your company’s security? Get in touch with CompCiti at (212) 594-4374! When it comes to Cybersecurity in New York, they are the most trusted source for SMBs.

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